Contacts and Support

Logos for NMPED and Canvas
Name Phone Email Title
Jessica Dinsmore (505) 500-9773 Jessica.Dinsmore@ped.nm.gov Learning Management Systems Manager
Tori Gilpin (505) 470-5069 Tori.Gilpin@ped.nm.gov LMS Specialist
Halsey Farrington Halsey.Farrington@ped.nm.gov LMS HelpDesk Administrator
Kallie Gannon Kallie.Gannon@ped.nm.gov LMS HelpDesk Administrator
Sara Golden sara.golden@instructure.com Instructional Designer
Jennifer Leimer Jennifer.Leimer@instructure.com Instructional Designer
Tim Mason nm-canvas@instructure.com New Mexico Strategic Services Consultant
Anne Blackwell anne.blackwell@instructure.com LEA Learning Consultant
Canvas Help Desk Ticket

Meet the Team!

Jessica Dinsmore - Learning Management Systems Manager

Jessica Dinsmore

Jessica Dinsmore serves as the Manager of Learning Management Systems at the New Mexico Public Education Department. She holds a bachelor’s degree in Population Health and a Master’s in Public Administration from the University of New Mexico. Jessica brings years of experience in secondary education, having worked with Albuquerque Public Schools to support students and families through community partnerships and program development. Prior to her current role, she served in the Office of Special Education at NMPED, where she supported statewide professional development and compliance monitoring initiatives. She now leads the department’s efforts to expand and enhance the use of Canvas as a tool for professional learning, educator support, and system-wide improvement—driven by her passion for accessible, impactful adult learning opportunities.

Tori Gilpin - Learning Management Systems Specialist

Tori Gilpin serves as the LMS Specialist at the New Mexico Public Education Department (NMPED), where she oversees the development, design, and management of Canvas courses across multiple bureaus. With a strong background in instructional support, special education, and project coordination, she brings expertise in course structure, accessibility compliance, and sub-account management. Tori works closely with instructional designers and subject matter experts to create high-quality, user-friendly learning experiences. She holds a B.A. in Elementary Education, as well as master’s degrees in Education,Teaching, Educational Administration, and Business Administration. Outside of work, Tori enjoys gardening, cooking, and spending time with her family.

Kallie Gannon - LMS Help Desk Administrator

Halsey Farrington - LMS Help Desk Administrator

Sara Golden - Instructional Designer

Currently pursuing an Ed.D. in Instructional Technology & Performance Improvement, Sara holds a Master’s in Educational Leadership from the University of West Florida. She brings 12 years of multi-disciplinary experience crafting accessible learning experiences across public education and corporate talent management. Her background includes roles as a classroom teacher, district Canvas LMS Administrator, and corporate Talent Management Specialist. As a full-time Instructional Designer at Instructure, Sara partners with the New Mexico Public Education Department (NMPED) to deliver equitable, scalable learning solutions. Grounded in Universal Design for Learning (UDL) and WCAG compliance, she guides stakeholders through digital transformation, specializing in AI adoption, automation integration, and custom tool design to optimize modern instructional ecosystems.

Jennifer Leimer - Instructional Designer

Jennifer holds a Bachelor’s degree in Technology Teacher Education and a Master’s degree in Instructional Technology. Jennifer started her career by traveling the US conducting seminars. She then transitioned to teaching, first at a K-12 vocational center and later at Mississippi Gulf Coast Community College (MGCCC), where she taught Business and Office Technology and Computer Networking. She then moved into a leadership role within MGCCC’s eLearning department, serving as both coordinator and director. Throughout her career, she has held various leadership positions on boards and committees, served as a Canvas administrator for MGCCC, and worked as a trainer and course developer. In 2020, Jennifer continued to pursue her passion for teaching and learning by joining Instructure and supporting NMPED as an instructional designer.

Anne Blackwell - Learning Consultant

With degrees in K–12 Education and Instructional Technology from the University of South Carolina, Anne brings over 20 years of classroom experience, earning recognition as Teacher of the Year and serving as both a curriculum and technology coach. As a Learning Consultant at Instructure, she partners with the New Mexico Public Education Department (NMPED) to support Canvas implementation across the state.

Anne works directly with districts to improve instructional consistency, promote equity through Universal Design for Learning, and ensure accessibility and differentiation. She helps align Canvas with state initiatives, streamline planning, and manage change—making Canvas a powerful tool for easy access to HQIM and achievement in New Mexico.

Tim Mason - Instructure Consultant

With a background in program management and education, Tim joined Instructure five years ago to help make educational technology a foundation for all types of learners. He enjoys finding innovative solutions to challenges in order to improve the educational process. In his current role, he works with the PED on all things Elevate NM and Excel NM as well as providing technical and AI guidance.

Canvas Help Desk & Technical Support

Canvas Support

Need help with Canvas or your Canvas Account? Submit a Help desk ticket here.

Elevate Support

First, have you reached out to district/ charter course manager? If not find their information here.

Do not see your course manager?

Please reach out to the NMPED Elevate NM Liaison, teacher.evaluation@ped.nm.gov if you have any questions.

Canvas for Elevate
Canvas enhances the dynamic feedback cycle between administrators and teachers VITAL to the support of New Mexico’s Educators. NMPED is excited to announce that all things Elevate NM will be in Canvas. Please see below to get started:

NMPED Canvas Login

For Canvas account support, please create a CANVAS help desk ticket.

Excel Support

Excel NM Overview
NMPED is introducing the Excel NM Guide Site Administrator Evaluation system (this link will take you to the “Excel NM Guide to the Site Administrator Evaluation System,” which you can download) to replace the previous Highly Objective Uniform Statewide Standard of Evaluation (HOUSSE) evaluation program.

Canvas for Excel
Canvas enhances the dynamic feedback cycle between administrators and teachers VITAL to the support of New Mexico’s Educators. NMPED is excited to announce that all things Elevate NM will be in Canvas. Please see below to get started:

NMPED Canvas Login

For Canvas account support, please create a CANVAS help desk ticket.

Advanced Placement Learning (APL) Microcredentials

Would you like to implement Canvas in your school/ district?

Is your school or district interested in having Canvas as its Learning Management System (LMS) for students and teachers? Interested in using Canvas for professional development or other school-related activities? Contact Jessica Dinsmore, LMS Manager, with any questions.

Special thanks to the External LMS Advisory Team (ELMSAT) for developing the Digital Distance Learning Recommendations.